When your car won't move and you need it gone from where it is, right now — a flatbed-first tow is the safest way to get it there.
Our emergency towing covers cars, vans, light trucks and SUVs anywhere in Edmonton and the surrounding communities we serve. Every truck in the fleet defaults to flatbed loading rather than wheel-lift dragging, which protects your drivetrain, undercarriage and paint — especially important on lowered, all-wheel-drive, electric or luxury vehicles. Tell dispatch where you are and where the vehicle needs to go (home, a shop of your choice, or a dealership), and we'll quote the tow before the truck rolls.
What's included
Flatbed-first loading to protect drivetrain and body
Local tows across Edmonton, plus surrounding communities
Direct billing available with most major insurers
Photo documentation of your vehicle's condition before and after
Involved in a collision? We can tow from the scene and coordinate with your insurer's claim line directly.
A dead battery is usually the fastest fix we make — most jumpstart calls are wrapped up in 15 minutes or less.
We carry professional-grade jump packs built for modern vehicle electronics, so there's no risk to your onboard computer the way a poorly-timed cable jump from another car can cause. While we're there, your technician runs a quick check on your alternator and battery health so you know whether this was a one-off or a sign the battery needs replacing soon.
What's included
Safe for hybrid, EV-adjacent and computer-sensitive vehicles
Quick on-site alternator and battery health check
Guidance on whether you need a replacement battery
Available anywhere in our Edmonton-area service zone
If your battery won't hold a charge at all, we'll say so honestly rather than jump it and send you on your way to strand you again.
Spare in the trunk? We'll have it on and torqued to spec in minutes. No spare? We'll get you to a tire shop.
Flat tire calls are handled roadside whenever it's safe to do so — on-site spare installation, or a slow-leak plug repair if the damage is minor and the tire is repairable. If there's no usable spare or the tire is beyond a roadside fix, we'll tow your vehicle to the nearest open tire shop rather than leave you deciding what to do next.
What's included
On-site spare tire installation, torqued to manufacturer spec
Slow-leak plug repair where safely repairable
Tow to the nearest tire shop if no spare is available
Working in all weather, including winter roadside conditions
Run-flats and locking lug nuts are no problem — let dispatch know your vehicle details when you call.
Ran the tank dry on the Henday or out past Sherwood Park? We'll bring enough fuel to get you to the nearest station.
We stock regular and premium gasoline as well as diesel, delivered directly to your vehicle roadside. We bring enough to safely get you moving again — not a full tank — so you can fuel up properly at the next station on your route.
What's included
Regular, premium, and diesel available
Delivered directly to your location, highway or city street
Enough fuel to reach the nearest gas station safely
Fast dispatch — this is one of our quickest calls
Let dispatch know your fuel type when you call — diesel and gasoline trucks are stocked differently.
Locked out doesn't have to mean a broken window. Our non-destructive entry tools open almost any make or model.
Keys locked inside, a fob that died, or a trunk that won't release — our technicians carry non-destructive entry tools designed for modern vehicles, so there's no broken glass, no scratched paint, and no damaged door seals. Service runs in all weather conditions, which matters most on the coldest Edmonton nights when a locked car is more than an inconvenience.
What's included
Non-destructive entry for cars, trucks and SUVs
No broken glass or scratched paint, on any make or model
All-weather service, including winter conditions
Certified technicians experienced with modern locking systems
If your key fob is the issue rather than the lock, we can often still get the door open — call and describe what's happening.
Stuck in a ditch, a snowbank, or off the shoulder? Our recovery rigs are sized to pull it out safely.
Heavy-duty winch-outs for vehicles stuck in ditches, snowbanks, mud, or off-road situations — common enough on Edmonton-area roads every winter. Recovery equipment is sized from passenger cars through full-size trucks, and your operator will assess the angle and ground conditions before winching to avoid further damage to your vehicle's frame or undercarriage.
What's included
Winch-outs from ditches, snowbanks, mud and soft shoulders
Rigs sized for everything from sedans to full-size trucks
Damage-conscious recovery technique, not a straight yank
Follow-on tow available immediately if the vehicle needs a shop
If you're in a live traffic lane or a genuinely unsafe position, tell dispatch immediately — we prioritize those calls.
A licensed, zero-cost impound program for property managers, condo boards, retail plazas and industrial yards.
Unauthorized vehicles on your lot cost you parking spots, create liability, and generate complaints — our private property program is built to handle all of it without costing the property anything. That includes City-compliant signage, scheduled and on-call patrols, photo-documented removals for your records, and a 24/7 hotline so towed vehicle owners can retrieve their car without calling your office.
What's included
Zero cost to the property, ever
City-compliant signage installed as part of setup
Scheduled patrols plus on-call response
24/7 owner-retrieval hotline so you don't field those calls
Property managers and condo boards: see our full Partnerships page for how the program is set up and run.
It depends on distance, vehicle size, and whether your insurer covers it — dispatch will quote you before the truck rolls. Many covered tows cost little to nothing out of pocket thanks to direct insurance billing.
What's the difference between towing and recovery?
Towing moves a drivable-but-stranded vehicle from point A to B on a flatbed. Recovery is pulling a vehicle out of a difficult spot first — a ditch, snowbank, or mud — often followed by a tow if it can't be driven afterward.
Can you tow electric or luxury vehicles safely?
Yes. Our flatbed-first fleet is equipped and rated for EVs and luxury vehicles, avoiding the drivetrain and undercarriage damage that wheel-lift towing can cause on these vehicles.
Do I need to be present for the tow?
For most services, yes — we need someone to unlock the vehicle and confirm the destination. For private property removals, our licensed process doesn't require the vehicle owner to be present.
Not sure which service you need?
That's fine — dispatch will figure it out with you in under a minute.
